FREQUENTLY ASKED QUESTIONS

What questions we usually get about solar services

How much can I save through solar?

The average homeowner can expect to save tens of thousands of dollars on their electric bill, with $0 upfront cost. Each State has different incentives and each home has different sun access. We should keep in mind that not every home will qualify for solar. Various elements such as sun exposure, pitch of roof, and physical roof factors all play a part in whether we qualify to get solar for $0 out of pocket.

What happens at night?

Everyone with solar will always have electricity. The system will produce electricity during the day, which can be used immediately, keeping the meter at a standstill, or the system will send excess power back to the grid and the meter will spin backward. This is called "net metering." At night, we begin to use the credits that have been built up. Feel free to read more about how net metering works at our blog post, "Demystifying Net Metering: A Beginner's Guide to Solar Savings."

What happens on days with bad weather?

The system will continue to generate electricity on cloudy or snowy days. Inclement weather, such as snow and cloudy days, amount of snowfall, and historical weather data are all in consideration when we calculate a home's savings from solar; we aim to be conservative. It is not possible to perfectly estimate the weather, but the production we estimate includes all of these factors, and averages out over the year.

Will I still get a bill from the utility company?

Getting an additional bill from the electricity company depends on a variety of components. Each home gets a different amount of sun and uses a different amount of energy, so we will customize your home's solar energy system based on these elements. We always aim to cover everyone's total energy consumption, but any and all energy we get from solar is a benefit because it will always come at a cheaper rate than what we get from the utility company.

How do I know if my system is working?

We provide full transparency through a monitoring system accessible on your computer, or mobile device. Anchor aims to provide total peace of mind, so we can feel at ease knowing that every system is actively monitored at our database. Nobody should feel responsible for monitoring their own system's production, though it is always possible.

What happens in a blackout?

If the power goes out, the system has an automatic safety feature to shut off and cease sending power to the grid. To protect the workers fixing the utility grid, your system will not send energy back to the grid until it is turned back on. Once power is back up and workers are no longer working on the wires, your system will come back online. Either way, we calculate the probability and frequency of these occurrences and factor them into your system's annual production estimate.

What happens if I move?

If somebody moves, the system is fully transferrable to the next homeowner similar to a water bill. Like a normal electricity bill, the next homeowner simply picks up where the prior homeowner left off. They get the same benefits of cheaper electricity, zero-cost maintenance and guaranteed production.

How do I qualify?

The reality is that most homes unfortunately do not qualify for solar; it all comes down to how much sun a roof gets. If we get a lot of sun, and pay ~$80/month on electricity, we can definitely help in lowering your cost of power. At any rate, it does not hurt to get a free quote from our trust advisors and find out for yourself!

What is the catch?

While there is not a specific "catch," most homes cannot go solar, but are often already paying for other people to go solar. Some utility companies are more transparent about this notion by itemizing each charge in the "delivery" section, showing where our money is going each month, but some are not. In addition, your home must get enough direct sunlight to qualify for the incentives that make it possible for us to install a system on your roof with no upfront cost to you.

Will I notice any difference in how I use electricity?

One of the best things about solar is that we will not use energy any differently than we did before The system always remains connected to the grid, so in the event that we need more energy than the system is producing, we will receive that remaining energy from the power company. The one and only difference is that we will see a distinct difference in HOW MUCH we pay for our power.

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